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Siebel Upgrade
The release of Oracle’s Siebel CRM 8 marks a major milestone for Siebel customers. Oracle has not only introduced compelling new capabilities, but has also taken a very significant step toward integrating the architecture of the Siebel platform into Oracle’s overall product technology stack.
Why Upgrade?
Siebel customers may find themselves considering an upgrade of Siebel CRM to Siebel 8, possibly along with an upgrade of Siebel Analytics to Oracle Business Intelligence Enterprise Edition and Oracle Business Intelligence Applications, for many reasons:
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Take advantage of new features and functionality
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Achieve better architectural alignment between a Siebel implementation and other enterprise Oracle applications
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Support new or evolved business requirements
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Re-implement on an advanced Siebel platform to reduce customization and complexity
Whatever the reason you may be considering a Siebel 8 upgrade, ObjectWins' Siebel upgrade consultants have the experience, knowledge, and tools to help you maximize the value of your upgrade.
Siebel Upgrade Service
ObjectWin Siebel Upgrade Services team has done some of the most complex upgrade projects in the industry for the customers from Siebel 5.6 to Siebel 6.x, Siebel 6.x to Siebel 7.7, Siebel 7.5 to Siebel 7.8, and to Siebel 8.x. The Upgrade Services team focuses on both business and technical aspects of the upgrade. ObjectWin will work with you to assess business benefits and impacts of the upgrade like new functionality, training needs, business data needs and business simplification opportunities. At the same time, we will assess technical aspects like infrastructure requirements, customizations, integrations analysis, and deployment strategy. Our Upgrade Services team will apply their proven upgrade methodologies and processes to ensure rapid upgrade timelines and 100%, on-time delivery.
Upgrade Major Deliverables
The Siebel Upgrade project will require dedicated customer involvement as the team produces,reviews, and approves the following major deliverables:
- Functional upgrade workshop and plan
- Technical upgrade workshop and plan
- Process Design Document
- Training and Change Management Plan
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- Upgraded database
- Test script and results
- Tested and approved Siebel Repository File
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